Voice Process Executive - Offline
Posted on 13 Jan 2026
Summary:
We are seeking a highly motivated and experienced Voice Process Executive to join our team in Chennai. The ideal candidate will have 4 years of experience in a voice-based customer service or sales environment. As a Voice Process Executive, you will be responsible for handling inbound and outbound customer calls, providing exceptional customer service, and meeting sales targets. This is a hybrid role, offering a flexible work arrangement that combines office and remote work. The successful candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. The CTC range for this role is between 240,000 to 450,000 per annum. If you are a results-driven and customer-focused individual, we encourage you to apply for this exciting opportunity.
Responsibilities
- Handling inbound and outbound customer calls in a professional and courteous manner
- Providing exceptional customer service and resolving customer complaints in a timely and efficient manner
- Meeting sales targets and making sales pitches to customers as required
- Maintaining accurate records of customer interactions and transactions
- Working collaboratively with team members to achieve shared goals and objectives
- Adhering to company policies and procedures, as well as regulatory requirements
- Managing and prioritizing multiple tasks and responsibilities in a fast-paced environment
Requirements
- Ability to work in a fast-paced environment
- Experience in handling inbound and outbound customer calls
- Providing exceptional customer service and meeting sales targets
- Flexible work arrangement with office and remote work
Skills
- Communication
- Customer Service
- Sales
- Time Management
- Adaptability
- Problem Solving
- Data Entry
- Microsoft Office
- Call Handling
- Lead Generation
- Interpersonal Skills
- Attention to Detail
Chennai
4.0 Exp.
INR 240000 to 450000
Hybrid
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